Free Shipping & Returns

We offer FREE GROUND SHIPPING on both online orders and returns to our customers within the continental US. We charge a $15 flat rate fee for  ground shipping to Hawaii and Alaska. We do not ship to PO Boxes.

*Final sale items do not qualify for free return shipping. *

*No returns are accepted for international orders.*

Orders will be shipped the same day if placed before 12pm PST Monday through Thursday, or Friday before 10am PST.

 Expedited shipping is available at additional cost depending on your order and location. Orders must be received with credit authorization before 12pm PST Monday through Friday to upgrade to 2nd Day or Next Day. Orders received after 12pm PST may not be processed until the following business day.

Business days are a Monday-Friday, excluding US Federal holidays. If your order is placed on Saturday or Sunday, it will be processed the following business day.

INTERNET REFUNDS

We will gladly accept all returns for items (except special orders) ordered through WWW.LAGUNAEYEWEAR.COM within 10 days of the date you receive your order. Frames must be returned unworn and in new condition in order to receive the full credit.

* Special orders are final sale.*

* No returns are accepted for international orders.*

 Please complete this Return Authorization Form and we will send you a Return Authorization (RA) Number. Please write the RA number on the outside of the package. We do not accept returns without an RA number to ensure that a full refund is credited to the original purchaser’s credit card.

Your refund will be credited to the original purchaser’s credit card. It may take up to ten business days to show up on your account, depending on your bank’s processing time.

*Any expedited shipping charges will NOT be refunded.*

BRICK & MORTAR STORE RETURNS

*Only items purchased through LAGUNAEYEWEAR.COM may be returned to our online warehouse.*

Our affiliated brick and mortar retail stores  (SIMPLE LAGUNA, SIMPLE LA JOLLA, SIMPLE SONO and CASUAL LAGUNA) accept returns within 10 days of the original purchase date. All items must be unworn and in new condition with original receipt.

*All special orders are final sale.*

Our affiliated brick and mortar retail stores are:

SIMPLE LAGUNA, SIMPLE LA JOLLA, SIMPLE SONO and CASUAL LAGUNA.

*Items purchased through our wholesale partners, or other unaffiliated online or brick and mortar retail stores, must be returned to the original place of purchase and will be subject to their return policies.*

We will gladly accept all returns for items purchased through LAGUNAEYEWEAR.COM within one month of the date you receive your order. We include a prepaid return label with your order - just affix the label on the outside of the package and send it back - return shipping is on us! For questions about a return or refund, please contact us at INFO@LAGUNAEYEWEAR.COM, or call us at 949-350-7472.

ONLINE REFUNDS

Your refund will be credited to the original credit card used for the purchase. Please note that depending on your bank’s processing time, it might take up to ten business days for the credit to be reflected on your account. * Expedited shipping charges will not be refunded.

RETAIL STORE RETURNS

Only items purchased through WWW.LAGUNAEYEWEAR.COM can be returned to our online facility. Any items you purchased through our brick and mortar retail stores or our wholesale partners, must be returned to the place of purchase and will be subject to their return policies.

Our brick and mortar retail stores accept returns for exchange or store credit only within ten days of the original purchase date. All items must be in like-new condition and accompanied by the original receipt.