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Laguna Eyewear gladly extends a one year defective warranty from the date of purchase on all Eyewear. We are happy to repair or replace, upon our inspection, any factory defect, provided the damage can not be attributed to normal wear and tear.

We create timeless designs that will not go out of style. Send us back any pair of Laguna Eyewear sunglasses or readers to be adjusted, polished and tightened. For a flat fee of $55, we will replace your lenses and send them back to you. Note that ground shipping cost will be included in the charge. Please allow up to 14 business days for completion of all repairs. * For discontinued or out of stock styles we will offer an exchange for glasses within the same price range.

If your glasses are damaged by something other than the result of normal wear, we will send you a quote for a minor repair fee. Accidental breakage of frames and scratched lenses are not covered by warranty, but we are happy to service such repairs for a minor repair fee. Please email us at info@lagunaeyewear.com

Warranty Requirements

  • Original sales receipt or proof of purchase, including purchase date and retailer information.
  • An explanation of the frame defect or how the frame was damaged.
  • Your full contact details including: name, address, telephone number, as well as your email address.
  • Proper return address.
  • Shipping paid in full. We do not accept returns on COD.
  • All returns must be accompanied by a Return Authorization (RA) number. Please email us at info@lagunaeyewear.com to obtain an RA number. Packages without an RA number will be returned to the sender.


  1. Privacy Overview

This Privacy Policy ("Policy") informs you of the procedures and policies that apply to the collection, security, use and disclosure of our Personal Data (defined below) collected by Laguna Eyewear California Optical (“we”, “us”, or “our”) when you access and use lagunaeyewear.com (“Site”). This Privacy Policy also describes your choices regarding use, access and correction of your Personal Data.


  1. Personal Data
  2. Overview. Our primary goals are to provide you with the best personal experience as it relates to: responding to you, and to enable you and others to effectively use Site. We may collect Personal Data and Non-Personal Data about you and process the same as set forth herein.
  3. “Personal Data” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, your demographic information, credit card and/or other payment information as well as any other non-public information about you that is associated with or linked to any of the foregoing data.
  4. “Non-Personal Data” means data that is not associated with or linked to your Personal Data; Non-Personal Data does not, by itself, permit the identification of individual persons.
  5. How we use your Personal Data
  6. When you give us your information. You may give us your Personal Data in the following ways: (i) when you create an Account, (ii) send us an email, and/or (iii) purchase merchandise. We will use your Personal Data to:
  • carry out our obligations arising from any agreements entered into between you and us;
  • provide you with Site and to facilitate your order;
  • notify you about changes to our Site; or
  • ensure that content from our Site are presented in the most effective manner for you and your device.

We may also use your Personal Data to contact you with certain marketing or promotional materials, as well as other information that may be of interest to you. If you no longer consent to such use please send us an email so stating to info@lagunaeyewear.com or follow the unsubscribe instructions provided in any of the communications.

  1. Non-Personal Data we collect from you
  2. Log Data. When you use our Site, we automatically collect technical and statistical data about your visit, such as your browser type, internet Site provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data, the pages you visit and any search terms you use ("Log Data").
  3. IP Address. We also collect your public IP address when you use our Site. We may use your public IP address in order to determine whether certain requests are fraudulent or frivolous and we may automatically cross-reference your public IP address with your domain name (usually the domain name of your ISP or employer). Because you may be visiting the Site from your personal residence (for example, because you are telecommuting), your IP address and any associated domain name are treated as "Personal Network Information" instead of Personal Data. "Log Data" does not include Personal Network Information. Although such Personal Network Information may be used to administer and maintain the Site, it is not shared with any third parties, except as described below in the sections titled "Services Providers," "Compliance with Laws and Law Enforcement" and "Business Transfers." We will use Log Data for any purpose.
  4. Use of Non-Personal Data. We may also use your Log Data and Personal Network Information to: (i) administer Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; (ii) improve Site to ensure that content is presented in the most effective manner for you and for your device; (iii) allow you to participate in interactive features of our Site, when you choose to do so; (iv) as part of our efforts to keep Site safe and secure.
  5. Pixel Tags. In addition, we use “Pixel Tags” (also referred to as clear Gifs, Web beacons, or Web bugs). Pixel Tags are tiny graphic images with a unique identifier, similar in function to cookies, that are used to track online movements of Web users. In contrast to Cookies, which are stored on a user’s computer hard drive, Pixel Tags are embedded invisibly in Web pages. Pixel Tags also allow us to send e-mail messages in a format users can read, and they tell us whether e-mails have been opened to ensure that we are sending only messages that are of interest to our users. We may use this information to reduce or eliminate messages sent to users. We do not tie the information gathered by Pixel Tags to Personal Data.
  6. Google Analytics. We may use Google Analytics to help analyze how users use Site. Google Analytics uses Cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to visiting Site. We use the information we get from Google Analytics only to improve Site. Google Analytics collects only the IP address assigned to you on the date you visit our Site, rather than your name or other personally identifying information. We do not combine the information generated through the use of Google Analytics with your Personal Data. Although Google Analytics plants a persistent Cookie on Your web browser to identify you as a unique user the next time you visit the Site, the Cookie cannot be used by anyone but Google.
  7. Aggregated Data

After removing any information that would personally identify you from within the set of Personal Data, Personal Network Information and Log Data we collect from you, we may combine that information with information we collect from other users and customers (collectively the "Aggregated Data") in order to improve the quality and value of Site and to analyze and understand how the same are used. We may share Aggregated Data (after stripping of any information that would personally identify you) and Log Data with third parties for industry analysis, demographic profiling, and other purposes.

  1. Cookies/Tracking Technologies

Technologies such as cookies or similar technologies are used by us and our partners, affiliates, or analytics or Site providers. These are used in storing content information and preferences, analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies to remember users’ settings (e.g. language preference), for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Site, but your ability to use some features or areas of our Site may be limited

  1. Behavioral Targeting / Re-targeting

We partner with a third party to either display advertising on our Site or to manage our advertising on other sites. Our third-party partners may use technologies such as cookies to gather information about your activities with Site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by going to http://preferences-mgr.truste.com/ (or if located in the European Union please go here http://www.youronlinechoices.eu/). Please note this does not opt you out of being served ads. You will continue to receive generic ads.

  1. Information Sharing & Disclosure
  2. Service Providers. We may from time to time use certain third-party business partners, suppliers, and sub-contractors (including companies and individuals) to perform functions related to making Site available to you (“Service Providers”). These Service Providers have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  3. Affiliates. We may share some or all of your Personal Data with our parent company, subsidiaries, joint ventures, or other company’s under a common control (“Affiliates”), in which case we will require our Affiliates to honor this Privacy Policy.
  4. Compliance with laws and law enforcement. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose your Personal Data to government or law enforcement officials or private parties in response to lawful requests if we are under a duty to disclose or share your Personal Data in order to comply with any legal obligation (such as to meet national security or law enforcement requirements), to enforce or apply our terms and conditions or respond to claims and legal process, to protect our property and rights, or a third party’s, to protect the safety of the public or any person, or to prevent or stop any illegal, unethical or legally actionable activity (including for the purposes of fraud protection).
  5. Business Transfers. If we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your Personal Data, as well as any choices you may have regarding your Personal Data.
  6. Unsubscribe

You will have an opportunity to unsubscribe to any e-mails or mailings by clicking on an "unsubscribe" hyperlink contained in promotional e-mails we send you. Even if you are removed from any such list, if you use the Site, you will continue to receive e-mail correspondence from us related to the Site. Any opt-out by you is not deemed valid until processed by us. It is your obligation to verify that you have been opted-out. We will not be liable for problems with the opt-out procedures. Please note that any request to be removed from such mailing lists may take up to one (1) week to become effective.

If you are a Member, you may review and update your account information by logging in to your Account with your username and password.

  1. California Privacy Rights

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year.

To request a copy of the information disclosure provided by us pursuant to Section 1798.83 of the California Civil Code, please contact us at the below address:

Laguna Eyewear

460 S Coast Highway

Laguna Beach CA 92651

Tel: (949) 494-8100

Email: info@lagunaeyewear.com

  1. California Do Not Track Disclosure

Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. At this time, we do not recognize or respond to Do Not Track browser settings or signals and we will still receive information. As a result, we may still collect information about you and your internet activity, even if you have turned on the Do Not Track signal.

  1. Your U.K. Privacy Rights

Users from the U.K. have the right to ask us to amend or limit the processing of their Personal Data, (as defined by U.K. law) and in particular not to process their Personal Data for marketing purposes. We will inform you (before collecting your personal data) if we intend to use your Personal Data for such purposes or if we intend to disclose your Personal Data to any third party for such purposes. You can exercise your rights to prevent such processing by checking certain boxes on the forms we use to collect your Personal Data. You can also exercise the right at any time by contacting us at: info@lagunaeyewear.com

The U.K. Data Protection Act 1998 ("the DPA 1998") gives users from the U.K. the right to access information held about you. Your right of access can be exercised in accordance with the DPA 1998. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

  1. International Transfers of Information

Information, including information collected in the European Economic Area ("EEA") may be transferred, stored and processed by us and our Site providers in the United States and other countries whose data protection laws may be different than the laws of your country. We will protect your Personal Data in accordance with this Privacy Policy wherever it is processed and take appropriate steps to protect the information in accordance with applicable laws.

If you live in the EEA, or a similar international area, you may have additional privacy rights available to you under applicable laws. We will process your requests in accordance with applicable data protection laws. If you would like to exercise any of the below rights, please contact info@lagunaeyewear.com so that we may consider your request in accordance with applicable law:

  • Right not to provide or withdraw consent: You have the right not to provide or withdraw your consent at any time.
  • Right of access: You may have the right to access the Personal Data that you provided us.
  • Right of erasure: You may have the right to the erasure of Personal Data that we hold about you.
  • Right to object to processing: You may have the right to request that we stop processing your Personal Data and/or to stop sending you marketing communications.
  • Right to rectification: You may have the right to require us to correct any of your Personal Data.
  1. Privacy Rights & Data Protection Officer
  2. General. You may modify the information you have provided to us at any time through your Account. You can also opt-out of receiving marketing communications, deactivate, or delete your Account at any time.
  3. Information Security & Confidentiality

We maintain (and requires its subcontractors and Site providers to maintain) appropriate organizational and technical measures designed to protect the security and confidentiality of any information we process. However, no organizational or technical measures are 100% secure so you should take care when disclosing information online and act reasonably to protect yourself online.

  1. Security & International Transfer

We are concerned with safeguarding your information. We employ generally accepted standards of administrative, physical, procedural, and technological measures designed to protect your information from unauthorized access, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us at info@lagunaeyewear.com

However, please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, although we comply with its legal obligations in respect of the security of your personal data we cannot guarantee its absolute security.

  1. Links to other websites

Our Site may contain links to other unaffiliated websites. If you click on a third-party link you will be directed to that third party's website. We do not exercise control over third-party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personally identifiable information from you. This Privacy Policy addresses the use and disclosure of information that we collect from Site. Other sites follow different rules regarding the use or disclosure of the personally identifiable information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit. The fact that we link to a website is not an endorsement, authorization, or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices.

  1. Minors

Our Site is not directed to children under 18. If a parent or guardian becomes aware that his or her child has provided us with personal or contact information without their consent, he or she should contact us at info@lagunaeyewear.com If we become aware that a child under 13 has provided us with personally identifiable information, we will delete such information from our files immediately.

  1. Changes to this Privacy Policy

We may modify this Privacy Policy from time to time to reflect changes to our information practices, so check back frequently. Any changes to this Privacy Policy will be posted on this page, and where appropriate (for example, if there are material changes to this policy), we will notify you by email or by means of a notice on our home page prior to the changes taking effect.

  1. Contacting Us

If you have any inquires or complaints about how we use your personal data, please contact us at:

Laguna Eyewear

460 S Coast Highway

Laguna Beach CA 92651

Tel: (949) 494-8100

Email: info@lagunaeyewear.com